1. Agreement to Terms
By opting in to receive SMS messages from Velocity, you agree to these terms and authorize us to send text messages related to your interactions and record retrieval requests.
2. SMS Service Description
Our SMS service provides automated text messages related to medical record retrieval requests, including status updates, follow-ups, and provider inquiries.
3. Message Frequency
Message frequency varies based on your active requests. Typically 1-5 messages per active request.
4. Costs
Message and data rates may apply. Velocity does not charge for SMS messages.
5. Opt-Out
Text STOP to any message to opt out. You will receive a confirmation message. You can opt back in by texting START.
6. Help
Text HELP for assistance, or contact us at support@usevelocity.ai or (949) 520-6349 .
7. Privacy
See our Privacy Policy at https://usevelocity.ai/privacy . SMS consent is not shared with third parties.
8. Disclaimer
SMS messages are for informational purposes. They do not constitute legal or medical advice.
9. Contact
Email:
support@usevelocity.ai
Phone:
(949) 520-6349
Address: 440 N Barranca Ave #5577, Covina, CA 91723